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COACHING ARTICLES

How to grow your business online.

The Art of the Sell: How to Write a Service Page That Converts

A Straightforward Guide to Crafting High-Trust, High-Impact Service Pages


There’s a moment when someone lands on your website—curious, cautious, maybe even a little skeptical—and they click that Services tab. What they find there can either nudge them one step closer to working with you or send them right back to the search bar.


Most service pages don’t actually sell. They list. They ramble. They drown in jargon. Or worse, they try too hard and end up sounding like a generic pitch deck. You’re not generic. Neither is your work. So your service page needs to speak like a real person and persuade like a pro.


Let’s break down exactly how to create a service page that builds trust, earns credibility, and nudges that visitor from curious browser to committed client.


Small business owner on laptop

Start With a Clear, Compelling Promise


Forget buzzwords. Your opening line needs to say, in plain language, what you do and why it matters. Not to you—to them.


Whether you're a therapist specializing in burnout recovery or a consultant helping ecomm brands scale beyond the chaos, your first sentence should immediately orient the visitor. A good example?


"Helping overwhelmed founders clarify their brand message so they can finally get traction."


It’s honest. Specific. And emotionally resonant. That’s what hooks people.



Use Benefits-First Language (Not a Laundry List of Tasks)


People don’t buy coaching sessions or branding audits. They buy clarity, confidence, less stress, more ease. They buy the outcome.


Instead of listing:


  • One-hour Zoom session


  • Personalized wellness plan


  • Accountability tracking


Say this:


  • Start with a deep-dive conversation to uncover what’s really holding you back


  • Walk away with a personalized roadmap that fits into your life, not the other way around


  • Stay on track with check-ins that feel more like a lifeline than homework


You’re not offering transactions—you’re inviting them into transformation. The tone matters.



Break It Into Digestible Sections


People scan before they read. Make it easy for them.


Use clear subheadings, short paragraphs, and bullet points that allow them to quickly find what they care about. A structure like this works well:


1. What You Can Expect - Set the stage. Explain your approach in simple, human language.


2. How It Works - Walk them through the steps, but do it like you’re explaining it over coffee. Not in a user manual.


3. Who This Is For - This section helps them self-identify and either lean in—or opt out (which saves you both time).


4. Why It Works - This is where you gently establish your credibility. Not by boasting, but by sharing your lens.



Weave In Proof—But Keep It Relatable


Your potential clients want to know they’re not the first to walk this road with you. But they also don’t need a polished highlight reel—they need a glimpse of what working with you actually feels like.


So share moments that show your work in action.


“One of my clients—a therapist—told me her old service page made her sound cold and clinical. We rewrote it to feel more like a conversation she’d have in session. The result? Visitors started booking because they felt understood before even reaching out.”


Or:


“A local health drink bar I worked with was struggling to get new customers to understand what made their blends special. So instead of listing ingredients, we told the story of how each drink was designed to support different moments in a customer’s day—from focus to recovery to calm. Suddenly, customers saw themselves in the menu.”


The key isn’t perfection. It’s resonance. Share stories that mirror what your reader is going through—so they can see themselves finding relief, results, or clarity with you.



Speak Directly to Their Pain Points (And Their Hopes)


A solid service page should read like a conversation that’s already happening in their mind.

If you’re a career coach, speak to the Sunday scaries and the midweek crises. If you run a private school, acknowledge that parents aren’t just looking for academics—they want to know their child will belong.


Use emotional cues like:


  • "You’re tired of googling your way through this."


  • "You’re not here to throw money at another short-term fix."


  • "You want a guide who gets it—and doesn’t make you feel like a beginner."


And keep in mind: the way you talk about pain should feel empathetic, not dramatic. You're not fear-mongering—you're signaling that you understand.



How to Write a Service Page that Converts - Avoid the Cliché Trap


Stay away from vague statements like “tailored solutions” or “results-driven strategies.” Say what that actually looks like.


Instead of: "We offer customized plans." Try: "Every client starts with a deep listening session. Then we co-create a game plan that fits your rhythm, your resources, and your goals."


You could even get playful, if that suits your tone:


"Not another template in sight. Just grounded guidance that actually fits the life you live—and the business you're building."



Offer a Natural Next Step


Don’t push for the sale. Invite the connection.


Instead of a hard sell, try:


"Curious if this is the right fit? Let’s talk it through."


"Still exploring? Take a look at what others have said about working with me."


Link to a contact form, a discovery call, or a page of testimonials. Give them a reason to stay in the conversation.


You might even want to include a question that helps them imagine themselves already in the process:


"What would change for you if this actually worked?"



Design Matters More Than You Think


Even the most well-written service page will fall flat if it’s buried in a wall of text or overwhelmed by clutter.


Use whitespace to your advantage. Choose a font that doesn’t strain the eye. Use visuals only if they support the message—not as decoration. If you're working with high-end clients (and you probably are), they’ll notice how your page makes them feel.


And yes, your design is part of your brand story. It signals your standards. If the page feels considered, so will the reader.



Bonus: Use Your Voice, Not a Template


This is the page where your personality needs to shine. Whether that means dry wit, cozy warmth, razor-sharp professionalism, or soulful directness—let it show.


Your reader is picking up on tone. They’re deciding if you “get” them. So don’t be afraid to sound like you. That’s often the deciding factor.


And don’t be afraid to show your perspective:


"I’ve seen too many brands talk themselves out of connection because they were afraid to sound too human. This is the page where you let that go."



Final Thought: Clarity Sells. Connection Seals the Deal.


A great service page isn’t just a list of what you do. It’s a mirror, a conversation, and an invitation.


So build it like you're talking to a real human—with hopes, fears, and high expectations.

Because they don’t want a service.


They want a solution.


And when they land on your page, they’re quietly hoping they’ve found the right person to deliver it.

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